FCC PERFORMANCE TESTING & REPORTING SOLUTIONS
Have you received government subsidies from FCC Programs (e.g. CAF, RDOF, ACAM) to provide broadband in high-cost areas?
We can help you with the required performance testing and reporting!
Our Solutions
We offer three options to help Service Providers achieve and maintain FCC compliance.
Our Current Solutions:
- Integrated solutions within the Comtrend CPE. No expensive, intrusive white box needed
- Generate needed reports that meet FCC requirements
- Provide end-to-end performance testing
Option 1
Comtrend's ACS 3.1
Option 2
Comtrend's Partnership with Fine Point ACS
Solution Overview
Comtrend ACS Solution
Comtrend’s FCC compliance solution can be used separately or with ACS at additional cost.
Comtrend ACS
Comtrend ACS is a low-cost solution for customers wanting an FCC compliance solution and are interested in an ACS. This is an easy option for current Comtrend ACS customers.
- Time scheduling options
- Pre-test options enable performance testing cycles
- Dedicated resource to easily guide you through the performance testing process
ACS Functionality
Comtrend’s enhanced ACS not only includes all standard provisioning functionality, but goes further to add new benefits:
- Customer Service Representative (CSR) Dashboard
- HARMONY G.hn Powerline Diagnostic Integration
- Graphical Topology of a Home Network
- Graphical Performance Measurements of Individual Network Segments
Visibility into Home Networking issues
CSRs can see the entire home network topology in one glance and update it with the click of a button
Connection Quality
Each connection point is measured separately to quickly spot and resolve problems.
MountainView
Fine Point’s MountainView solution is a low-cost CAF testing solution with advanced ACS analytics benefits. This is an easy option for current Fine Point ACS customers and a good solution for customers interested in an ACS.
- Time scheduling options
- Pre-test options enable performance testing, review, and corrective action ahead of official CAF testing cycles
- Ability to choose the remote server that’s the right fit for you
ACS Functionality
A Comtrend Gateway combined with Fine Point’s MountainView™ enables unique tools to proactively identify consumer trends, up-sell customers who need more bandwidth, remotely troubleshoot WiFi issues, and much more.
- Creates visibility into the home network
- Provides analytical data
- Offers data for focused Sales/Marketing
- Enables “Virtual Truck Rolls”
Speed Test
Determine if the problem lies within the broadband network or the home.
Interference Tool
Identify the possible interference suspects that can slow down WiFi.
CPE SUPPORT FOR FCC Compliance
TR-143 is the widely accepted industry standard for measuring broadband performance at the customer premises.
With TR-143 you can comply with FCC requirements via existing network management tools and systems, such as an ACS.
Comtrend’s latest-generation Gateway offerings support TR-143 for use with any ACS.
About CAF Testing: What You Need to Know
NOTE: Many elements of the Connect America Fund (CAF) process are under constant development by the Federal Communications Commission (FCC) and may change without notice. Final authority on CAF matters resides exclusively with the FCC; please consult with the FCC for all regulatory and legal concerns. Comtrend has no legal authority or standing on FCC compliance and/or programs.
Start Date
Data must be collected starting Q1 2020 and reported to the FCC annually starting on July 1st, 2021
Schedule
Data must be sampled for 7 consecutive days per quarter.
Download & Upload Speeds
At least 80% of download and upload speed measurements must hit 80% of the FCC required rate.
Latency
At least 80% of download and upload speed measurements must hit 80% of the FCC required rate.
Time of Day
Data must be collected starting Q1 2020 and reported to the FCC annually starting on July 1st, 2021
Frequency
Download and upload speeds to be measured hourly, and latency every minute for the duration of the test period.
Network Path
Traffic from Test Devices MUST pass through 1 of 16 FCC designated IXP points.
Sample Size
Sample size requirements are based on the number of CAF subsidized subscribers in each speed tier offered in each census block.
Mix & Match Modularity Solution
Comtrend offers a growing list of enhancements, from software integrations that boost functionality, to home networking expansion hardware that fits your customers’ needs. We are dedicated to creating open solutions tailored to you.