Plume

Comtrend’s most popular Gateways enable Plume’s SaaS experience platform for rapid delivery of new services for connected homes at a massive scale.

Comtrend Gateways Plume

The Comtrend & Plume Partnership

Comtrend has integrated Plume into its comprehensive WiFi 6 Gateway lineup bringing out-of-the-box availability to Plume’s SaaS experience platform for Communications Service Providers (CSPs) and their subscribers.

Comtrend's Plume-Enabled Gateways Will Support

HomePass

FOR RESIDENTIAL SUBSCRIBERS

Deliver Smart Home Services built on superior self-optimizing WiFi technology.

Haystack

FOR SERVICE PROVIDERS

Grow customer satisfaction through informed and proactive service.

CSPs Can Now Offer Subscribers

Flawless Whole-Home Adaptive WiFi

Advanced Parental & Access Control

Rock-Solid Cybersecurity

State-of-the-art WiFi Motion Detection

HomePass

An ever-growing suite of customer-facing features available through the HomePass app.

  • The top-rated HomePass app is a complete smart home command center.
  • Contains the first and only self-optimizing whole-home WiFi technology.
  • Provides subscribers the ability to personalize access to their network
  • Keeps connected homes safe using advanced security features that get smarter over time.

Haystack

A suite of tools that allows support to assist customers with their networks, without needing to be on site.

  • AI-powered proactive monitoring and autonomous resolution tool that alerts to, predicts, and resolves consumer pain points inside smart homes.
  • Produce customized targets for cohort-based sales and marketing campaigns.
  • Intuitive, in-home visibility to drastically cut down on truck rolls.
  • Expand tier 1, 2, 3 support options to increase customer satisfaction and reduce churn.

Plume-Enabled Comtrend Gateways

Comtrend’s lineup of WiFi 6 Gateways will support OpenSync and come pre-integrated with Plume.

PRT-6302
WiFi 6 AX6000 Ethernet Gateway

PRT-6301
WiFi 6 AX5400 Ethernet Gateway

PBL-6201
WiFi 6 AX6000 VDSL Bonded Gateway

VR-3071
WiFi 6 AX5400 VDSL Gateway

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