Contact Us
Where did you acquire your Comtrend Product?
From my Internet Service Provider, like Cable, DSL, Fiber, other…
From an online store like Amazon, Reseller, Store, other…
Service Providers
Types of Internet Service Providers
DSL | FIBER | CABLE | SATELLITE | WIRELESS
Please contact your Internet Service Provider.
Unfortunately, Comtrend products that are sold to you by your Internet Service Provider require you to contact their technical support.
Why?
Comtrend manufactures the hardware, but your Service Provider is the only one with access to your connection to their network and the Internet. For their network security, they use custom software, usernames, and passwords.
This prevents a manufacturer like Comtrend from accessing the unit and renders us unable to assist you.
Navigate to their homepage and follow the directions to contact their customer support.
Thank you!
Phone
Service Provider Support
(949) 753-9640 [option #2, #2]
Resellers/VARs
(949) 753-9640 [option #2, #1]
Residential/Home Support
(855) 337-6750
Service Providers:
NA.Support@comtrend.com
Reseller & Business:
BusinessTechnicalSupport@comtrend.com
Home Users:
HomeSupport@comtrend.com
Hours
5AM to 5PM (PST)
Closed US holidays