No interruptions. No extra hardware.
Just seamless connectivity with
Smartphone Failover
Your subscribers expect flawless internet– at home and in business. Even a brief outage can disrupt work, streaming, and daily life.
Comtrend’s Smartphone Failover keeps them connected.
Automatically.
What Is Smartphone Failover?
Simple. Smart. Seamless Backup Internet.
Smartphone Failover lets service providers deliver reliable backup internet by tapping into a subscriber’s smartphone connection.
- A smarter way to keep subscribers online
- Uses the subscriber’s existing smartphone service
- Combines your terrestrial network with 4G/5G reliability
- Not using a second cellular service
- Not a dedicated LTE failover plan
- Not more hardware to install or manage
The Problem
Service Disruptions Create Frustration & Strain Resources
Without a reliable backup, frustration grows, support requests surge, and operational costs increase.
Support Calls Skyrocket
Outages mean more complaints and troubleshooting requests.
Subscribers Get Frustrated
Dropped video calls, buffering, and disruptions create a poor experience.
Expensive Truck Rolls
Technicians are dispatched unnecessarily, increasing costs.
The Solution
Smartphone Failover Ensures Reliability & Lowers Support Costs
Smartphone Failover activates instantly when the primary connection drops, keeping subscribers online–without additional hardware or a dedicated cellular plan.
No Additional Hardware
Works with customer’s existing phones & Comtrend gateways.
Fewer Complaints & Support Calls
Prevent frustration before it starts.
Reduce Truck Rolls
Troubleshoot remotely, even during outages.
Increase Network Stability
Minimize disruptions with seamless failover for uninterrupted connectivity.
Service Provider Benefits
A new, cost-effective solution designed to help service providers address market trends with ease and efficiency.
Instant Internet for New Installations
Delayed technician appointments no longer leave subscribers offline.
Continuous Remote Router Access
Delayed technician appointments no longer leave subscribers offline.
Provide both Cellular & Terrestrial Services?
See even more benefits! Contact us to learn more.
Unlock Cross-Sell Opportunities
Leverage Smartphone Failover to boost mobile service sales among your terrestrial service subscribers.
Create Upsell Revenue with Failover
Turn seamless connectivity into recurring revenue.
Smartphone Failover, Made Accessible
Comtrend brings a once-premium failover solution to the entire market. Stay competitive with a cost-effective, scalable way to deliver uninterrupted service—without the complexity or high costs.
How It Works
Secure Your Spot
Limited early evaluations available! Fill out the form to learn more about our Early Evaluator Program and see if you’re a good fit!