Support

  • We want to help. Below are many ways to get in touch with us. If you need product documentation, quick-install guides, or a software download, try using our Search. For example, you can enter “NL-3120” or just “3120”:



    Comtrend’s technical support varies by customer. Please contact us by one of the methods below.  Please note, Gateway products are sold to Service Providers, who receive direct support on these products. We are unable to provide assistance to customers of Service Providers, who securely configure Gateway products to access their networks. Therefore, all residential requests for support on Gateway products will be referred to the ISP providing Internet Service.

     

    Phone
    (877) COMTREND
    (949) 753-9640
    Home Support
    (855) 337-6750

    Email
    Service Providers: NA.Sales@comtrend.com

    Hours
    8AM to 5PM (PST)
    Closed US holidays

    How Can We Help?


    Engineering support available during normal business hours.

    Comtrend North America business hours are Monday through Friday, 8AM to 5PM (PST) and closed on US holidays.