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Comtrend’s technical support varies by customer. Please contact us by one of the methods below. Please note, Gateway products are sold to Service Providers, who receive direct support on these products. We are unable to provide assistance to customers of Service Providers, who securely configure Gateway products to access their networks. Therefore, all residential requests for support on Gateway products will be referred to the ISP providing Internet Service.Service Providers: NA.Sales@comtrend.comBusiness: NA.Business@comtrend.comHome: HomeSupport@comtrend.comHow Can We Help?
Engineering support available during normal business hours.
Comtrend North America business hours are Monday through Friday, 8AM to 5PM (PST) and closed on US holidays.